Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250619 Views
  • 2 replies
  • 2 kudos

Suspect text from 02

I have received a text from o2 stating that a refund is being processed but it does not say what it is for.It provides a link https://v.o2.co.uk/F6G6u2S6 to see the status. I have looked for this link but it does not appear to exist.

George30 by Level 1: Joiner
  • 346 Views
  • 2 replies
  • 0 kudos

Resolved! 02 multi save lead number?

I have tried to setup multi save on the 02 website but doesn’t seem to be working can I text the work Loyalty? Also is the first text I send classed as the lead number then I can start to add other numbers who have upgraded with 02?

Danny90 by Level 1: Joiner
  • 157 Views
  • 1 replies
  • 0 kudos

Incorrect you have used 80% of your data message.

Hi,Basically I have 6gb data (3gb + free 3gb data bolt on for 24 months).When I hit around 2.5gb I usually get the text saying you have used 80% of your inclusive data. Is there anyway to fix this so I get the notification when im nearly hit 6gb?The ...

kamalaggi by Level 4: Observant
  • 9123 Views
  • 32 replies
  • 0 kudos

Resolved! Upgrade

Hello i was told that after having this pay monthly sim for 6 months i can upgrade to a phone but whenever i try to upgrade i get rejected, i feel like i have been lied to which makes me even more disappointing. what do i have to do to be able to upg...

donny0220 by Level 1: Joiner
  • 196 Views
  • 2 replies
  • 0 kudos

Resolved! Entering Competitions

I’ve trying to enter radio station heart fm competition but I think my phone number has been blocked So please unblock it and texting number on 82122 please

Full bars. Yet no internet and can’t make calls.

Hoping someone can help. I am on o2 pay monthly customer. I have two sims, one I use and one my Aunty uses. I have an iPhone 15 pro max. She has an iPhone SE. I’ve also tried my sim in a google Pixel 7a in case it was an iOS issue. If we’re at home t...

J1240 by Level 1: Joiner
  • 2249 Views
  • 9 replies
  • 0 kudos

Resolved! make payment manually

I used to pay my bills manually and I decide that i want to move to Direct debit so i did setup new direct debit and all ok but there is an overdue amount need to be cleared manually so i tried to pay it using my card which is on my name and my addre...

1K by Level 1: Joiner
  • 130 Views
  • 1 replies
  • 0 kudos

Deadlock letter

Hi, my issue has been going on since March last year. O2 wrongfully cancelled my device plan (closed the account) and sent me a final bill which I couldn’t afford. I made lots of attempts to fix this but long story short it I ended up, despite an o2 ...

Faye87 by Level 1: Joiner
  • 431 Views
  • 9 replies
  • 0 kudos

Resolved! Getting 3-4 spam casino SMS Text messages everyday

   Does anybody else keep getting spam SMS gambling/casino messages everyday? Usually there is no phone number to block just a name, I am literally reporting them to 7726 everyday but feel like I’m wasting my time!I don’t gamble and am registered wit...

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Catokelt7 by Level 1: Joiner
  • 17541 Views
  • 11 replies
  • 1 kudos