Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237583 Views
  • 2 replies
  • 2 kudos

Phone bill

I paid £44 this morning to have the bar removed and set up a promise to pay but the bar has not been removed

Alexzenna by Level 1: Joiner
  • 74 Views
  • 2 replies
  • 0 kudos

New phone

I ordered a new phone on Wednesday 04/12 and was advised it would be next day delivery but I still haven’t heard anything.

Pjd29 by Level 1: Joiner
  • 210 Views
  • 1 replies
  • 0 kudos

Cancel contract

Hi, What is the land postal address to write to O2 to cancel my contract? I do not want to transfer to another provider and I do not want to keep the number. The original SIM cards have been lost. I've tried the help number, and once I finally got th...

Eva73 by Level 1: Joiner
  • 194 Views
  • 2 replies
  • 0 kudos

Cancel my monthly payment

Hii have been living in America since 7feb 2024.I am hoping to either cancel my subscription or convert it to pay as you gothanks

Manisafa by Level 1: Joiner
  • 110 Views
  • 2 replies
  • 0 kudos

I want to cancel my 30 day rolling contract

I want to cancel my 30 day rolling contract. I know there are many threads on this already, but they are far too complicated and do not answer my very simple query. I have a 30 day rolling contract and simply want to cancel it. I do not want to PAC, ...

GaryG2024 by Level 1: Joiner
  • 201 Views
  • 5 replies
  • 0 kudos

Payment method

How can I pay the last bill as I already quit O2 and can’t login to my O2 app.thanks

Kennis by Level 1: Joiner
  • 70 Views
  • 1 replies
  • 0 kudos

Signal when calling

I cant get a signal at home when calling on my mobile. This has occured since i switched from virgin media broadband to ee. My mobile now is useless

Johnteddy by Level 1: Joiner
  • 133 Views
  • 2 replies
  • 0 kudos

Resolved! ordered device and no update

i ordered airpods 4 with pay monthly. they took £45 upfront and my credit score went thru. i received an email saying we need to take a look at your application please hold tight we'll be back within 24h. it's been 3 days and no email i can't even tr...

yula by Level 1: Joiner
  • 764 Views
  • 3 replies
  • 0 kudos