Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250241 Views
  • 2 replies
  • 2 kudos

Extra charge

Hi there Can You explain me why I been charged for amazon prime £8.99 ?

MartaTzx by Level 1: Joiner
  • 199 Views
  • 2 replies
  • 0 kudos

03303413683 scam ?

been getting repeated calls from this number asking for direct debit details for a o2 sim I took out a sim with my broadband and all details for direct debit, code for number transfer were taken then on the online form ! Is this legit I keep ignoring...

Ciarian by Level 1: Joiner
  • 648 Views
  • 1 replies
  • 0 kudos

Bill

Hi my number is ************. I need to pay my last final bill as I cancel the contract . But I can’t view my bill on my 02 app [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Risingali by Level 1: Joiner
  • 139 Views
  • 1 replies
  • 0 kudos

Phone bill

How do I find out how much I still have left to pay off my device?

EKmg2004 by Level 1: Joiner
  • 124 Views
  • 1 replies
  • 0 kudos

Data lost?

HiI recently broke the screen on my s23 ultra and sent it in for repair, the screen was totally unusable and I could not access the screen to do any backing up, I now have an s24 ultra but do not have access to the old phone (o2 have it) to use smart...

Tomg8155 by Level 1: Joiner
  • 387 Views
  • 5 replies
  • 0 kudos

Netflix paused

My Netflix has always been paid via my O2 bill, for the last 6 years. However, my Netflix account has now been paused as they have no payment on file, even though my bill has gone out as normal and O2 have informed me that the payment to Netflix has ...

AJM by Level 1: Joiner
  • 1017 Views
  • 8 replies
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Resolved! Bill taken out twice

I paid my bill early via paypal and the original direct debt went out anyway

Nyuzoo by Level 1: Joiner
  • 166 Views
  • 1 replies
  • 0 kudos

network

my sim is not working anymore and i been tryng to log into my o2 account and don`t have access