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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 238066 Views
  • 2 replies
  • 2 kudos

Resolved! Tariff

Dear Team,I have already paid off the plan for the iPhone 13 Pro purchased. But every month it still charges me 22 for airtime bill. I have tried to downgrade the tariff on My O2 account but there are no tariffs with lower prices available. Is there ...

Resolved! bill

i have been charged for apple itunes and never bought them

lesley53 by • Level 1: Joiner
  • 522 Views
  • 1 replies
  • 0 kudos

Resolved! eSim to normal sim.

Hey all, Can anybody tell me if this would be as simple as doing a sim swap online with a new physical sim or if there's more to it? Cheers!

LukeG91 by • Level 1: Joiner
  • 4332 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to send text for TV license alerts.

I know there are similar posts, in forums here, but not quite same as this. I'm pay monthly. No caps. Unlimited texts. Yet I can't send texts to 64488, to enable TV licence text alerts. I've sent texts to other, similar premium text numbers, but alwa...

Jaycegeek by • Level 1: Joiner
  • 532 Views
  • 1 replies
  • 0 kudos

Resolved! Current Contract Question - Number Move

Hello,I ordered an iphone recently and I wished to exchange it for a different model, when I rang today they said on the phone that due to the difference in the normal vs pro model that it could not be an exchange and that I would need to return the ...

SL5K by • Level 1: Joiner
  • 1032 Views
  • 3 replies
  • 0 kudos

Resolved! Pay off contract

I would like to pay the rest of my contract please and can’t figure how to do this

Lucy222 by • Level 1: Joiner
  • 660 Views
  • 2 replies
  • 0 kudos

Resolved! free numbers

are 03457 numbers free ,allowed with my monthly contract

mike2249 by • Level 1: Joiner
  • 547 Views
  • 2 replies
  • 0 kudos

Resolved! Sim not arrived

Hello. I ordered a SIM card last week Friday it said it would take 3 working days but is expected to come next working day. I still haven’t received it? Would I please be able to collect it from one of your stores

Leesean97 by • Level 1: Joiner
  • 761 Views
  • 1 replies
  • 0 kudos

Mobile data

Hi mine and my daughters mobile data isn’t working and I don’t owe any money on my bill

Gemma24 by • Level 1: Joiner
  • 319 Views
  • 1 replies
  • 0 kudos
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