Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! £55 has been taken out of my account but no ordee

I have spent £55.98 and had no order

Data plan

If I pay off my device plan after 30mths am I still committed to paying the data plan for the duration of the original 3yr contract when the plans are unlinked after 24mths?

Resolved! Cancel Contract taken out for someone else

Hello,My sister took a pay monthly contract out for her then boyfriend and he was paying the monthly bill. Since now separating he is refusing to pay the bill or return the phone. Is there a way of transferring the contract over to him or getting him...

Resolved! Number transfer

I’m changing from PAYG to PAYM but keeping my old number. I lost signal on the PAYG sim so swapped to the new PAYM sim and changed the number in my iPhone settings to my previous number as the advisor told me to do so. But now my iMessage won’t work/...

Resolved! My phone bills

Hey I’m just asking to see if both my bills have been paid for ?

Resolved! Apple Music

Hi I’m just about to upgrade and choose the deal sim only £15 a month 30 GB of data . It says I can choose 6 months free Apple Music but when it actually comes to choosing my extra , Apple Music is not an option.

Resolved! Changing your tariff

Is it possible to reduce your monthly tariff. I want to bring the cost down.

Nearly four weeks of pain - still no working phone

I “upgraded” at the start of July to a refurbished iPhone 13 as my old iPhone SE was full and barely working. The new SIM card never connected to a network; I took the phone into a store and they confirmed it was the phone that was faulty but said th...

Resolved! My extortionate bill

why is my bull set at £250 that’s absolutely absurd

Insurance...

Has anyone else had so much trouble with insurance.... first sent my phone away as it was broken then they sent a replacement, that came broken the screen wasn't on properly and was bouncing, sent me out another replacement then that one had problems...

O2

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