Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Secondary line

How do I get a secondary line , another sim

Resolved! lost phone

i.ve lost my phone along with the sim inside, i have another phone at home so need new sim with original number, thanks

Resolved! New sim saying "Emergency Calls Only"

Hi all, just switched from EE. Been using the phone for a day and a half with no issues. Suddenly this morning it's not connecting to network despite having a full 4 bars signal. Could this be because my old number should be transferring across today...

Resolved! £300 giftcard

Does anyone know, how long it takes for the giftcard redemption email to come through? Coz it ends on 10th August - order placed and phone now delivered and use Any ideas?

Resolved! Sim stolen

Hi there my phone has been stolen and I need a new SIM card

Changing name

Hello, I have changed the payment details and would also change the name to the which is associated with the card.

Pac code requested now phone not working

I requested a pac code from o2 as I intend to move provider once my contract finishes in a couple of weeks. Now my phone won't make or receive calls. Help!

Resolved! Turkey

can I use my data abroad?

Resolved! Multisave

My daughter is on my o2 family but she has got a new phone and she is wanting to pay for it herself any ideas how I can remove her?

Resolved! O2 open showing a technical error

I keep getting a technical error when applying my code. I’ve received and clicked the link on an email but then I’m stuck at the verification stage

O2

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