Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237542 Views
  • 2 replies
  • 2 kudos

Resolved! two mobile numbers

i recently changed from virgin mobile to o2 a wished to keep the same number of which i have had for years , i recieved my pac code and duly kept my number upon logging into my o2 to view my bill it says there are 2 numbers on the account my number t...

fitzy63 by Level 1: Joiner
  • 1029 Views
  • 3 replies
  • 0 kudos

Resolved! Order update

Hi there I ordered an I phone 13 pro max on Friday & am still awaiting an update , any help would be greatly appreciated

Mark62 by Level 1: Joiner
  • 525 Views
  • 2 replies
  • 0 kudos

Resolved! Billing

What is sync-1 ? plus I’m getting to separate bills but only one showing in my O2

Bones08 by Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

Resolved! Blue Light Discount

Hi. I am just wondering how to apply the Blue Light Discount to my contract please. thank you

Amber94 by Level 1: Joiner
  • 1135 Views
  • 1 replies
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Resolved! Fraud

I've been the victim of fraud on my account and for some reason o2 not bothered to contact me after I've reported it and now sending me latest bill worth over £300 and going take that out my bank by direct debit!! I am livid and disgusted with the la...

Resolved! Cancelled account

I was signed up for an O2 SIM card by an over zealous Virgin employee in order to reduce my Virgin bill. Even though I told him that I wouldn't use it as I has a work-provided SIM. Thinking about it later, I decided to cancel the contract within the ...

Gorton by Level 1: Joiner
  • 579 Views
  • 1 replies
  • 0 kudos

Resolved! Trying top cancel my O2 pay monthly data sim

I have been trying for 6 weeks to cancel my contract for my Pay Monthly data sim. Is was always meant to be a temporary measure while I had wifi fitted into my home, which was all explained to the shop that sold it to me. I emailed O2 months ago to c...

DavidC2 by Level 1: Joiner
  • 505 Views
  • 1 replies
  • 0 kudos