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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 230306 Views
  • 2 replies
  • 2 kudos

Resolved! My.bill

Hi i rang up in may to change my bolton so i had unlimited data ive had my bill and another due there is no way i am happy with paying an extra £20 per month for a bit more internet that is disgusting!! If this does not get lowered then i am going el...

Laurac94 by • Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos

Resolved! Leaving 02

Hi, I cancelled my direct debit weeks ago and messaged on the App live chat that i was leaving 02 as I couldn’t see anywhere to end the contract. Now I’m getting emails saying my bill is overdue.can you help with this plsjames

James351 by • Level 1: Joiner
  • 467 Views
  • 1 replies
  • 0 kudos

Resolved! Payment

Could somebody explain why I cannot make a payment on-line please

dexter1 by • Level 1: Joiner
  • 488 Views
  • 2 replies
  • 0 kudos

Resolved! Is there an alternative to O2 travel when visiting Canada

I'll be in Canada for 16 days next month and using my phone for calls and texts most days whilst out and about without access to wifi. I have the O2 travel bolt-on but this is going to cost 16 x £6 = £96 which seems a lot. Is there a cheaper alternat...

PeterSa by • Level 1: Joiner
  • 3231 Views
  • 4 replies
  • 0 kudos

Resolved! Extra charges

I’ve bin charged extra charges for something on iCloud for a subscription of £29.99 and I haven’t even subscribed to it

Vc1 by • Level 1: Joiner
  • 507 Views
  • 2 replies
  • 0 kudos

Resolved! Unpaid bill

I haven’t been able to pay my bill I e been off sick please can someone help me

Wendy68 by • Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Resolved! How do I activate 5g

I have a samsung s20 ultra 5g however my 5g isn't working. Only 4g, is there a way to manually activate it or is it just a matter of time as I just bought it a day ago.

Cosmin by • Level 1: Joiner
  • 3873 Views
  • 4 replies
  • 0 kudos

Resolved! Data use spike

Hi everyone. Got an Message from o2 today saying I'd used 80% of my data followed by another message saying u had used all my data, 40mins later. I was on WIFI all this time and wasn't using data, anyone had anything similar? I never use all my data ...

RayV by • Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone

Need help with bill

Jowen by • Level 1: Joiner
  • 287 Views
  • 1 replies
  • 0 kudos
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