Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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  • 2 replies
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2 x £150

Hi all, included In my recent order for a Samsung s22 I was told I get 2 x £150. It appears from otwr reple his rates to cas off the phone. Does that mean f I had 2 phones I coukd claim a max of £300 off total cost of device and split over the term? ...

Squirejim by Level 1: Joiner
  • 525 Views
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Resolved! Transferring Accounts

I have 3 phones under my name, however I would like to seperate one of the phones as my daughter would like to have it in her name, is it possible for 02 just to transfer the phone details onto her name? Seperating it from mine, leaving me with just ...

ACZ by Level 1: Joiner
  • 576 Views
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Resolved! Rolling Plan

I thought I was on a rolling plan but it is not working/ in my orders/ tarif etc.

Terrible service from O2

Hi, I am really disappointed with O2, I have not received my new device which was part of an online upgrade that I completed on 10th of October. The device was supposed to arrive at my local O2 shop for me to collect but has disappeared in transit. I...

Resolved! Upgrade

Upgraded my phone and contract and as part of deal was to get samsung earbuds,all good have managed to claim those. Was also supposed to get pre paid mastercard but can find no information about this in any of the emails etc i have had from o2

KMH by Level 1: Joiner
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Resolved! Upgrade

i payed for an upgrade today which consisted of me to pay of my current device plan and an upfront cost of £30 for my new one! I only done só because it said the iPhone 14p was in stock. But I’ve just received an email saying that it won’t be deliver...

Resolved! Free gift/offer not arrived.

I took out a new contract earlier this year and as a reward was told I'd receive a pre paid Mastercard within 3 months. Its not turned up and I've been unable to contact anyone about it. Any suggestions appreciated

NSR by Level 1: Joiner
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Resolved! Change number

Does anyone know if I can change my number without upgrading?

Gemma44 by Level 1: Joiner
  • 602 Views
  • 2 replies
  • 0 kudos