advice

[Anonymous]

Due to familiy bereavement I've almost used my monthly data and completely used my minutes in only 8 days - if I change my tarriff would be take effect now, be backdated or not start until next month?

[Anonymous · Accepted solution]

Im really sorry to hear of your loss.

Unfortunately No a tariff change takes effect on your next anniversary date.

You could buy bolt on's through your Myo2.

If your on a pay monthly contract you won't be charged for going over your data Allowance but will have throttled speeds.

[perksie]

Ask for your anniversary date to be changed, I'm sure they can do this for you.

[Anonymous]

Thanks I managed to get trhough on Chat and have been avle to change my tariff from midnight which is an acceptable solution - an additional cost of £3 but I suspect the tariff change would be useful over the coming months.

[Anonymous]

Thanks

[Anonymous]

A good reasonable outcome.

[perksie]

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@Anonymous wrote:
Thanks I managed to get trhough on Chat and have been avle to change my tariff from midnight which is an acceptable solution - an additional cost of £3 but I suspect the tariff change would be useful over the coming months.

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Happy to been of help, good luck!