VAT Invoice

[Anonymous]

How do you print a VAT Invoice?

[MI5 · Accepted solution]

You need to call to have vat invoicing enabled on your account.

http://www.o2.co.uk/contactus

A statement from o2 previously:

We don’t issue a VAT invoice on the device plans every month, the Refresh agreement is a credit agreement and unless it’s a business account we are not obliged to produce monthly VAT invoices. Customer services can complete a form to send out a device plan VAT invoice for a specific month but this needs to be requested by the customer each time they need it and will be sent via post.

A regular VAT invoice can be turned on by calling customer services for the airtime only, once the service is on the account the customer should then get the VAT invoice sent to them via post monthly.

[Cleoriff]

hi @Anonymous Have you called customer servies to have this set up?

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=22386

Once you have this organised then you just print it off?

[Martin-O2]

Hey @Anonymous how did you get on with this? Have you managed to speak to customer services about getting a VAT invoice?