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Uswitch November Deal - Misleading

MattSu
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I think I might be going mad here, Back in November 2023 I renewed my o2 sim only contract. The Black Friday deal seemed incredible 40gb data unlimited text and calls for £3.95. So good in fact that I renewed 3 contracts and even referred a friend. 

 


The thing is, the tariff has just changed to £8, and when I studied the contract it is indeed £8 a month. 

Now I checked pretty carefully at the time of ordered to make sure it wasn’t the sort of deal which has a reduced rate to entice me, then slam me later after a few months.

 

So that is the deal here? Have I been misled? I can’t find any record of the advertised deal anywhere. Has anyone else fallen for this ‘deal’?

 

 

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MI5
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Always read the T&C's before signing.

Hardly anyone ever does.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
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Looks like a 3 month introductory rate, probably negotiated by USwitch as I don't remember it appearing on O2 direct.

Perhaps talk to them to check

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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madasaf1sh
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@MattSu 

 

You need to take it up with uswitch, as they had been known to do this a long time ago, but not seen them do it for a while, as they now make it very clear if its an introductory rate, and if your contract states £8 per month,then sorry but nothing o2 can do about it...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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jonsie
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I took the Black Friday deal and as far as I know it was always advertised as £8 amonth for 40GB

 

jonsie_0-1709119891313.png

 

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Oxonian
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@MattSu 

 

The Uwitch page of Black Friday offers is archived on "The Wayback Machine" :- 

 

SIM Only Deals: Compare our best in November 2023 - Uswitch (archive.org)

https://web.archive.org/web/20231127054418/https://www.uswitch.com/mobiles/compare/sim_only_deals/

 

I cannot see a £3.95 offer thereon from O2. However, there is :-

 

Oxonian_0-1709156608490.png

 

That archived webpage was as on 27 November 2023. If you go to the link that I have provided, you can then review similar pages on previous and later dates.   

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