cancel
Showing results for 
Search instead for 
Did you mean: 

Retrieve deleted texts

Anonymous
Not applicable

Hi I Breach Health and Safety at work I need retrieve my emails for last Monday 23rd as I am under investigation and Text will prove I followed procedures can anyone help

Message 1 of 4
2,027 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152374 Posts
  • 651 Topics
  • 29084 Solutions
Registered:
Emails or texts?
Unless you had a backup of texts they are likely gone forever as O2 don't store them once delivered.
If emails there are recovery options depending on your provider but best to speak to them directly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
2,020 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 152374 Posts
  • 651 Topics
  • 29084 Solutions
Registered:
Emails or texts?
Unless you had a backup of texts they are likely gone forever as O2 don't store them once delivered.
If emails there are recovery options depending on your provider but best to speak to them directly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
2,021 Views

a_hcir
Level 5: Ponderer
  • 133 Posts
  • 17 Topics
  • 0 Solutions
Registered:

Have you previously registered for Tu Go?  If so it's worth checking in there - as it keeps a copy of your text messages even after you've deleted it in the handset's messaging application.

Message 3 of 4
1,947 Views

gmarkj
Level 67: Unsung hero
  • 13003 Posts
  • 95 Topics
  • 1178 Solutions
Registered:
I wouldn't rely on Tu for long as it closes at the end of the month - more info (and discussion) here:
https://community.o2.co.uk/t5/Welcome-News/TU-Go-is-closing-30th-November/td-p/1079038

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 4 of 4
1,933 Views