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Trev7uk · ‎17-04-2020

Hi, I'm on a refresh contract, and the airtime is discounted through friends and family deal. I have 2 months left in the device, if I pay this off does the airtime automatically go back to full price? If not how long will it stayed on the reduced payment? Until the 2 years are up or until I change the airtime plan.

MI5 · ‎17-04-2020

@Trev7uk

Look in the bolt on in your MyO2 and it will give you the end date.

It will remain until then unless you change your contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Trev7uk · ‎17-04-2020

Cheers, it says the 18th June 18, so obviously runs till 18th June 20. And that's even if I ring and pay off the device isn't it?

MI5 · ‎17-04-2020

@Trev7uk

Paying off the device won't change the discount as it's on the airtime only.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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