New to o2 not showing usage information

[Chris-K]

Hi just joined o2 last week and had my number transferred, all working ok but now in the iOS app and online account my usage and what I have left data etc doesn’t show it just says there has been a problem, will this get resolved it was working fine until my number got transferred now it shows my number just not the information

Thanks

[jonsie]

It will resolve itself, everything is taking much longer now

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...