Hi,
I have pre-ordered the Sony Xperia 1 ii on the 4th, this is my first o2 contract as I am currently on EE...I have a £30 charge to my bank account and everything seemed to process fine. Except I never recieved any confirmation via email or other communication (I really should have printed the confirmation page....)
After talking to a live chat agent on the 5th, I was able to get my order number (after swapping 4 agents and taking about 50mins). Still no email.
I go to try and track my order, which I am told to use My o2 on the website, but my o2 account contains zero information. No products/services or anything useful.
Since its now the day before I'm expecting to be recieving the phone, I would expect some kind of dispatch email or something to confirm that its going to ship, but still nothing. How do I find out whether I am indeed going to get the phone tomorrow or not?
Cheers!
Dean
