My tarriff

[Mohgan28]

I was recently on a call but was cut off to o2. I feel my tarriff is too expensive 

[TallTrees]

Can you get into an o2 shop?

You can discuss there, make sure you take ID @Mohgan28 

[Bambino]

@Mohgan28 See this: How to find help & contact O2: A Guide - O2 Community

[Oxonian]

A warm welcome to this O2 customer to customer community @Mohgan28. 

If you are out of contract, you can use USwitch to upgrade to a cheaper sim only tariff :-

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+