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My contacts list has disappeared

Niftyknitter
Level 1: Joiner
  • 1 Posts
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Registered:

Hello my contacts list has disappeared. I am paying for McAfee monthly with 02. I do not understand why this is happening.  Thank you for any help. Perhaps I should not send Xmas cards this year.

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MI5
Level 94: Supreme
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@Niftyknitter 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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Registered:

Your contacts should automatically be backed up to either Google or iTunes/iCloud

Open up your contact app and go to settings

choose the option to sync or restore from backup

Make of phone would help @Niftyknitter 

Message 3 of 3
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