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Multiple numbers to port on one account

Mark777
Level 1: Joiner
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on ‎08-05-2024 20:05

on ‎08-05-2024 20:05

I have moved my family to O2 so have four temporary o2 numbers on one account. I want to port there old numbers via PAC over.

 

First one was fine and ported over now 2 days ago, now on the app or website when ever I try to port over another number to a different temporary number it comes up with ‘port happened 2 days ago’ you can’t port again…

does the o2 website and mobile app have a bug that it will only let you port one number per account, even if there is 4 numbers on account? Any suggestions or solutions appreciated.

 

Thanks 

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MI5
Level 94: Supreme
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on ‎08-05-2024 20:13

on ‎08-05-2024 20:13

@Mark777 

MyO2 is a mess at the moment due to some major platform changes that aren't going well.

Best to contact O2 to process them manually.

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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