Multiple contracts, how to cancel without paying

[Ninjassin1]

Hi I'm paying for two different contracts with different numbers and phones. I ordered a upgrade for the Samsung Galaxy S24 Ultra but instead I got the apple IPhone 15 Pro Max. I've returned the wrong order and got the right one but now I'm paying for the iPhone on my old number, so how do I cancel that without paying?

[madasaf1sh]

@Ninjassin1 

You need to speak to customer services on 0344 809 0202 or 202 as this is not customer services..

[Ninjassin1]

I did phone them yesterday but they didn't remember help much plus the wait times are awful.

[Cleoriff]

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@Ninjassin1 wrote:

I did phone them yesterday but they didn't remember help much plus the wait times are awful.

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Then contact them on social media @Ninjassin1 

 Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW).