Limit to unlimited texts?

[Anonymous]

I became a new member to O2 last month and ay £7.50 for unlimited texts, which expires at the end of this month. I got a text from O2 saying that I have ran out of texts...there's a limit on unlimited texts? I had £2.50 left, now just £1.78 so I'm already being charged for it. 

Anyone care to exlplain what is going on? 

[MI5 · Accepted solution]

Unlimited actually means around 3000 texts..... It's all in the small print

[Anonymous]

its 2990 text on a fair useage policey, unlimited is actually misleading

[perksie]

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@MI5 wrote:
Unlimited actually means around 3000 texts..... It's all in the small print

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Only on Pay and Go, it doesn't apply to Pay Monthly.

The small print only says "Subject to our fair usage policy."

[Anonymous]

As long as 02 puts this in their T&C they cover themselves. I once asked an 02 employee about their payg tariff and he quoted the unlimited texts part of it. On challenging him he back tracked and amended his response !

Personally I'd be hard pressed to send 3000 texts in any one month so my hats off to you.

Another option is to add a bolt on when you run out.

[darrengf]

Its possible that one of the reasons why they altered the amount of SMS was that O2 payg were possibly being used for spam SMS to people.

As its being mentioned. Contract customers can send more that the 2990 SMS

[Anonymous]

contract is 12000 i think

[Anonymous]

When I upgraded to my iPhone5 I was told that the unlimited txts and minutes fair usage policy were 5000 each which is more than enough anyway.

[Anonymous]

who on earth would want an extreme amount anyway, you would need to send a text every minute of the month to use all that up lol

[Anonymous]

i got through my usage on payG quite a few times, so im going on contract where its cheaper fo me