@AnnBow79
Look in your billing details in your MyO2 https://mymobile.o2.co.uk/
If you have credit on your account it will show as a minus amount on your bill, ie -£69.00
If your PAYG credit hasn't transferred, you need to contact the Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
