Solved: Email address needed desperately.

Sarahnewman · ‎05-01-2016

Please can anyone help,I have spent about a hour on live chat and about 30mins on the phone without my issue being resvolved and now losing the will to live.

sarah x

More info

Anonymous · ‎05-01-2016

@Sarahnewman wrote:
It's an account problem i'm affraid 😞

Then you can only perserve on 202 I'm afraid, live chat won't get you anywhere

View solution in original post

jonsie · ‎05-01-2016

O2 don't have a customer email contact I'm afraid. You can email a complaint within this link :

How to complain

Anything we can help with?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎05-01-2016

What is your issue, we can help as long as it's not account based

Sarahnewman · ‎05-01-2016

It's an account problem i'm affraid 😞

Anonymous · ‎05-01-2016

@Sarahnewman wrote:
It's an account problem i'm affraid 😞

Then you can only perserve on 202 I'm afraid, live chat won't get you anywhere

Sarahnewman · ‎05-01-2016

Thank you x

Cleoriff · ‎05-01-2016

You may be better off trying customer services again tomorrow ...8-8.30am is the best time to ring....

Veritas Numquam Perit

Anonymous · ‎05-01-2016

@Sarahnewman wrote:
Thank you x

Quite welcome

Curr946 · ‎05-01-2016

complaints@o2mail.co.uk

Current Phone: Sony Xperia XZ Premium

MI5 · ‎05-01-2016

@Curr946 wrote:
complaints@o2mail.co.uk

? complaintreviewservice@o2.com

But not for general CS enquiries......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Email address needed desperately.

Cancelling subscrption

Not renewing my contract

3G switch off

no service after porting number

Phone Upgrade