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Billing update

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emilia2
Level 1: Joiner
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on ‎03-01-2022 21:29 - last edited on ‎03-01-2022 22:08 by Moderator

on ‎03-01-2022 21:29 - last edited on ‎03-01-2022 22:08 by Moderator

Hello I get text message at 20:16 pm from mobile number +44 7305 915407 " 02: we were unable to process your latest bill. In order to avoid fees, update your biling via:

<link removed>"

Is that your number or is it some kind of scam?

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MI5
Level 94: Supreme
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on ‎03-01-2022 21:33

on ‎03-01-2022 21:33

@emilia2 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.
Please also remove the link to stop others clicking on it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151956 Posts
  • 651 Topics
  • 28863 Solutions
Registered:

on ‎03-01-2022 21:33

on ‎03-01-2022 21:33

@emilia2 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.
Please also remove the link to stop others clicking on it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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