Billing incorrect

[Dominique1]

Hi, I have been charged £5 additional charges for last month for travelling to Greece but I got a txt from you saying that Greece was free for data. Please remove this charge 

[madasaf1sh · Accepted solution]

@Dominique1 

This is not customer services. 

Check your bill, and check if your phone picked up one of the Turkish networks, it will show on your bill with a name like Turkcell.. if so the charge applies..

If not then call customer services on 202 or 0344 809 0202