Bill

[Emily1998]

Pay bill 

[Bambino]

@Emily1998 This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217

When you speak to them, consider setting up a Direct Debit.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[Oxonian]

You can avoid future issues @Emily1998 by setting up a direct debit :-

Guide: How to Pay Your Bill (Airtime & Device Plans)