Bill

[Wainy]

Can’t afford bill with isolation through government order.. cut off by o2 an can’t get in touch with anyone .. no contact to family .. thanks o2 after 12years of being a paid customer

[Cleoriff]

@WainyTry this

You can reach the Payment Management team on 0800 902 0217. It’s a free call

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[jonsie]

You can reach the Payment Management team on 0800 902 0217 tomorrow .

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[MI5]

If you can't use a phone, Skype details here https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/td-p/1305104

[Wainy]

Tried this number all today same result .. takes you in circles and requires payment .. which I can’t afford at present due to everyone’s circumstances.. been a loyal customer 12 years but I’ll look to moving on after this is over

[Bambino]

@Wainy Best time to try is 8 am. The number you're calling should not be asking for payment. It's for the many people who find themselves in the same situation as yourself. I'm fairly certain that every network's customer service system is overwhelmed at this point.