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KC5
Level 1: Joiner
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on ‎31-07-2023 16:11

on ‎31-07-2023 16:11

I am currently in America and cannot turn on my data to make an important phonecall home to the doctors. Why ?

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jonsie
Level 94: Supreme
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on ‎31-07-2023 16:20

on ‎31-07-2023 16:20

These are some tips to try :

  •   Reboot phone.
  •   Manually search for a different network
  •   If using an iPhone, change data apn to  mobile.o2.co.uk
  •   Call customer service to check for any roaming bars
  •   Or if you message O2 using the social media links below, they should be able to help you with this
Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Bambino
Level 86: Prestigious
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on ‎31-07-2023 16:58

on ‎31-07-2023 16:58

@KC5 You may not have a compatible phone. See this: USA - Roaming with O2 - O2 Community

I DO NOT WORK FOR O2



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Breanna
Former Staff
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on ‎01-08-2023 14:00

on ‎01-08-2023 14:00

Were you able to get it working @KC5?

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