Activate sim

[CarlaWarla]

Lost my sim and ordered replacement with same number but it won't activate. Any ideas?

[jonsie]

You need to call O2 and get them to remove the bars placed on the account when you reported it lost

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202