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Activate sim card

Mwheatley1407
Level 1: Joiner
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on ‎04-04-2020 15:44

on ‎04-04-2020 15:44

recently got the s20 ultra on PPM. Unable to get in contact with o2 as online chat is closed down and had no luck over the phone as the call gets ended. Any way to do this? I need my phone as I'm a carer and need to be in constant contact.
Thanks in advance.
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MI5
Level 94: Supreme
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on ‎04-04-2020 15:48

on ‎04-04-2020 15:48

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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‎04-04-2020 15:51 - edited ‎04-04-2020 15:52

‎04-04-2020 15:51 - edited ‎04-04-2020 15:52

@Mwheatley1407 Try your old sim. If it's the same size as needed in your new phone you don't need to swap at this point.

I DO NOT WORK FOR O2



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