charges of £2 aday is coming off my pay and go pho...

garyonwheels · ‎21-11-2020

£2 a day is coming off my pay and go phone. Does any one know why as i have looked on O2 site till im blue in the face to find out why

TallTrees · ‎21-11-2020

Hello @garyonwheels
As you are a PAYGO it can't be a scam as you don't have an account.

Best would be to call o2 early 08.00am and ask.

HAPPINESS IS BEE SHAPED

MI5 · ‎21-11-2020

@garyonwheels

Unfortunately PAYG accounts are not immune to scams such as payforit.

Guide: Have you fallen for or been conned into a premium rate scam? What to do next

However, the problem is that you don't have any traceable way of knowing unless you call O2 as advised.

4445 from your phone or other numbers here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

garyonwheels · ‎21-11-2020

thanks got in touch with O2 and got it sorted

MI5 · ‎21-11-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

charges of £2 aday is coming off my pay and go phone.

Min top up?

Linking O2 and Virgin mobile accounts

phone upgrade

Payg

Roaming time limits