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changing payment methods

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2xnelson
Level 1: Joiner
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on ‎30-05-2018 13:34

on ‎30-05-2018 13:34

how do i change from pay as you go to monthly prepaid?

 

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MI5
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on ‎30-05-2018 13:36

on ‎30-05-2018 13:36

You have to call customer service as they need to do credit checks and change your billing platform
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152364 Posts
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Registered:

on ‎30-05-2018 13:36

on ‎30-05-2018 13:36

You have to call customer service as they need to do credit checks and change your billing platform
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎30-05-2018 13:45

on ‎30-05-2018 13:45

If your credit rating is on the poor side O2 may first offer you a sim only deal from which you can upgrade after 3 month to a contract with a phone on a Refresh deal as long as three months bills have been paid in full and on time. Setting up a direct debit is usually obligatory.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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EmilieT
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on ‎31-05-2018 16:55

on ‎31-05-2018 16:55

Hi @2xnelson, and welcome to the forum! Let us know how you get on with this change and if you need any further help slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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