Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hey i checked my o2 rewards(both on site and via text/phonecall) and it says i have £19 ro save orclaim by the 30th september i have tried multiple times to claim said £19 over the past month and got hit with you havent topped up in the last quarter....
How do I get a proper printable receipt for a £30.00 top up paid by card to O2
Hi o2 is holding a Payment of £30 in my bank as I tried to get a contract phone and it didn’t work how long until I’ll receive a refund please
I've given my mum my old A5 2017 samsung phone. She uses it to make calls and to text. I've disabled and locked out any Internet type apps. She uses it as pay as you go and puts credit on it as she needs it. The last few days she's been getting messa...
Yesterday you rang me to give me my bill cheaper but you have took all my data away now I have no data I did have 150 gb something like that
Hi I have an o2 mobile which I don’t use very often as I live abroad - but I need to maintain a uk phone number for my bank etc. How often do I need to make a call or send a text in order to keep the number “active”?
Hi I’m travelling to Turkey and have a £10 rolling plan with 10GB of data. Will I be able to use this whilst abroad? Or is there a bolt on I can use? Only want to use the data
Dear All,I have tried to search for the answer, but I was confused by the terminology.I was wondering if I could have a SIM card and directly use my left credit without opting in any bundle or rolling plan?I got a new SIM card, but after I topped up ...
Would like to change to a £10 a month bundle
So I’ve got a message to say my payment as failed on my rolling plan so I’ve tried to update via your website and it’s not going through and my name is wrong (see photo)So then I phoned up your helpline only to be told I need to go onto another contr...
