Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! 02 wifi issue

My connection to 02 wifi keeps saying 'connected without internet',plus it's very very slow

Insurance

Hi, I would like to cancel my insurance please.

Top up

I topped up but it hasn’t gone towards my rolling plan

Changing my name

Hello I would like to change my name from Sophie-Louise Williams to Sophie-Louise Hilton

Resolved! PAYG phone in Europe

I am 80 years old and not good with technology so I asked in an O2 shop how I can use my PAYG phone in Europe. I was told it won't work as it only works for pay monthly phones. Is this correct?

Blocking numbers on Voicemail

Hello, I'm on £5 Big Bundle. My phone has a blacklist, which blocks numbers. I have a number blocked, so that person can't call my mobile phone when it is switched on. But I think they can still leave a Voicemail message. Is there anyway of blocking ...