This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 52754 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 26644 Views
  • 19 replies
  • 2 kudos

Resolved! My Sim has been deactivated.

Hi I have an 02 Sim which I have been using for the past couple of years. My contract ended in November and so I switched to a pay as you go on the same sim.After lockdown commenced, I was unable to pay the bill and so my service was unavailable howe...

Hassb94 by • Level 1: Joiner
  • 960 Views
  • 3 replies
  • 0 kudos

Resolved! Activating data sim via text message on Huawei

Ordered a p&g data sim yesterday.Got a txt to my phone saying activate sim by texting "swop" to #####.How do you do texts on a mifi device or can I activate the sim from a O2 enabled phone then transfer to mifi device?Mifi is a Huawei E5770sThanks in...

Kwaka by • Level 1: Joiner
  • 371 Views
  • 2 replies
  • 0 kudos

Resolved! FREE10 to 21500 not working

Hi, Just signed up to PAYG and when texting FREE10 to 21500 is not working. How can I resolve my issue. Also I do not believe that i got my 5x data, only showing 3GB but I should have 15GB as shown in the sim leaflet.

AshP by • Level 1: Joiner
  • 530 Views
  • 1 replies
  • 0 kudos

Pay as you go

Hi, I'd like to know if the O2 classic 123 pay as you go still exists for new customers?Thanks!!

NP22 by • Level 1: Joiner
  • 441 Views
  • 2 replies
  • 0 kudos

Changing Renewal date

Hi.Is everyone knows how to change the renewal date on a pay as you go bundle option? I would like to put earlier and top up my account for a new option because my allowance just runned out and I need a new plan in place. I am considering too expensi...

szilard28 by • Level 1: Joiner
  • 611 Views
  • 1 replies
  • 0 kudos

Lost sim card

Hi, misplaced my aim card, is it possible to get a new one with the same numberThanks

Azzubayr by • Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos

Cold call ?

I’ve had a call from 0800 952 4854 stating they are O2. Is this an O2 number? I made my excuses and put the phone down.

Nat1980 by • Level 1: Joiner
  • 910 Views
  • 1 replies
  • 0 kudos

Resolved! Top up

Can't top up my phone. Lately used to go to the O2 shop in the center and top up there, but since it is lockdown can't now. Web top up and by calling don't work. Need to do it asap

batrixman by • Level 1: Joiner
  • 382 Views
  • 1 replies
  • 0 kudos
Top