Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
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  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26413 Views
  • 19 replies
  • 2 kudos

Pay as you go sim problems

I have just purchased a Pay as you go sim and it seems to not work, I can recieve calls but cant make any. It tells me I need to activate it but when I go to do that O2 does not recognise the number. Does anyone know how to get around this?

Resolved! My number not working

Hello. I have a question why my son's phone number does not work in Poland xxxxxxxxxxx. Please answer because I cannot contact my son. Yours sincerely, Marek Szostak [mod edit: please do not post phone numbers on the public board. Thanks!]

Marek by Level 1: Joiner
  • 1089 Views
  • 4 replies
  • 0 kudos

top up

I`d top up my number £15 with 3 weeks ago,they send me a msg evrerything is ok and give me a reference number. When I try to make a international call my balance is 0. Try to contact them but no chance...... What to do???? Thanks

cip by Level 1: Joiner
  • 488 Views
  • 2 replies
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Renewal date

Is it possible to move the renewal date a few days forwards so I can top up faster

Pay as you go problem

Hello, yesterday i topped up my phone with £10 as i already had £5 in it from my 02 rewards so i changed my tarrif to a £15 big bundle and when i put it in, it took my £10 and used it for the £10 big bundle that i had previous, then instead of giving...

Kai2 by Level 1: Joiner
  • 422 Views
  • 1 replies
  • 0 kudos

My £10 top up is showing 0 with a bolt on that I didn’t want!

My £10 first top up is showing balance of £0 with a bundle that I did not pick. Also it states on the sim pack that if I top up £10 I also get £10 of credit. When I text free10 it shows that I’m not eligible for this bundle!? What is this about

Pac number

I am currently with 02 and have just signed up for a sim only deal. The sales advisor said I need a pac number from my current provider to activate my new sim and keep my current 02 number. Why do I need to do this? Am I being dim - can't find anythi...

Kate57 by Level 1: Joiner
  • 412 Views
  • 2 replies
  • 0 kudos

£10 data big bundle topped up £10 not got £10 free crsdit

Ordered £10 big bundle sim topped it up £10 it automatically deducted credit for bolt on on my sim card packaging it says top £10 and get £10 free credit on is. I text free10 to 21500 and it saysIt looks like this offer isn't for you.But you can stil...

Adilkhan by Level 1: Joiner
  • 534 Views
  • 2 replies
  • 0 kudos

Resolved! New Samsung Galaxy M31

I keep getting texts saying I'm not connected when I am using mobile data as I don't have wifi HELP !!!

Rob11 by Level 1: Joiner
  • 411 Views
  • 1 replies
  • 0 kudos