Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52553 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26523 Views
  • 19 replies
  • 2 kudos

Resolved! PAYG Data Usage History

Hi,Is there any way to see how and when data was used on PAYG. I’ve used up much more than expected and don’t know what on.Thanks

NiallJ by Level 1: Joiner
  • 1483 Views
  • 3 replies
  • 0 kudos

Manage account. Code being sent to another number, which maybe my original number not the one I have

Every time I want to manage my account , a code is sent to another number. I transferred my number over, so I think maybe it is being sent to the original number for the sim. I don't know what to do, and I used to be able to manage my account a long ...

NOMRS by Level 1: Joiner
  • 447 Views
  • 2 replies
  • 0 kudos

Resolved! Tariff

If I have a balance /tariff of £17 Does that mean that is what will pay for my top up next month

Leighton by Level 1: Joiner
  • 738 Views
  • 4 replies
  • 0 kudos

Resolved! Data not working with top up

I topped up 1 time and got 6gb of data which was sweet for £10 now ive topped up 10 again and i dont get 6gb of data i cant contact 02 as they arent taking calls someone help

Resolved! 3 stupid questions about classic PAYG

I think I know the answers but just want to make sure... I have an active classic 123 sim with ~£15 credit. If I port in my old giffgaff number, will I (a) stay on the classic tariff and (b) keep my credit? Also, if I have to top up/buy a bolt-on eve...

Top up problem

Hi my name is Tibor. I bought an O2 sim card, and i tried top up.xxxxxxxxxxxx this is my number. I send a 10 pounds from the credit card, but i can not call, can not send sms and i don’t have internet. I top up the card on 21.09.2020.I called the num...

Barabas by Level 1: Joiner
  • 490 Views
  • 1 replies
  • 0 kudos

Resolved! no calls

I can't make or receive calls but I still have a 22 pound balance. Samsung A10

dinger by Level 1: Joiner
  • 1278 Views
  • 6 replies
  • 0 kudos

Resolved! Text received with free credit

I received a text from O2 saying I’ve received £5 free credit on my account but I can’t seem to credit it to my account. Any ideas?

Skmoice by Level 1: Joiner
  • 883 Views
  • 2 replies
  • 0 kudos

Resolved! Free credit

I received a message saying if i signup i will get 5pound credit for free its been couple of days and i still haven’t received my free credit

Resolved! No data

Hey so I needed some help, I have 6 GB of data but it doesn’t work, and all the network/ status checkers say the internet is fine. Please help.

ac2 by Level 1: Joiner
  • 581 Views
  • 3 replies
  • 0 kudos