Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Roaming data

My data isn’t working in Jersey

I can not make or receive any calls, I can send or receive texts

Hello,I couldn`t get any bank calls from Lloyds, phoned o2 yesterday and they said it will take 24h to unlock all the calls. I was told to restart my phone, so I did several times. From yesterday I can not make or receive any calls , but I can or rec...

Resolved! Data

How long time takes to get extra 12gb data,if i topped up 10pounds credit on pay as you go,and sended text 3XDATA.?

Resolved! Age verification

How do I verify my age? I don’t have a credit card and sick of not being able to access 18+ sites

Resolved! £5 Big Bundle

I made a topup of £10 and used £5 for my Big Bundle. I made a mistake and spent 45p thus I'm left with £4.55. Is there any way to add 45p? Or somehow straighten this out? Will the £4.55 always stay stuck if I don't make any more mistakes?Can I withdr...

Credit

Do 02 still lend £1 cant find an option

only wifi, no phone calls?

Hey there,well got an issue with my pay-as-you-go card.Bought that one on amazon and got it activated.So Wifi works just fine...but no calls available.I cant call anyone - doesn´t even get me a ring tone, just a message "call ended".only worked for o...

PAYG - Switching to nano SIM and keeping number

Hi all,I hope you are well!My auntie has a PAYG SIM and has recently bought a new phone but she needs a nano SIM card (she only has a standard SIM card at the moment). She would like to keep her number.How can she get a nano SIM card and what process...

Resolved! Porting number out without activate the sim

Hi, all. I got a PAYG number, and it hasn't been activated. But I have the PAC code already, and prepare to port this number out, Is that Ok? Any chance to loose my number during porting? Thanks.

Calls not working while in roaming

I have a really strange problem.I switched to pay as you go mid November and everything was working, calls and mobile data.One week ago, on Nov 30th, I travelled to Portugal and when I landed, the SIM card registered on Portuguese network and immedia...

O2

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