Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I want to have a basic payg simple but cant seem to be able to cancel all tarrifs , how do i do this ?
Hello i got a new PayG (I switched from VDF) sim card from o2. Now i am temporary living near my parents in Germany. Because my VDF-Sim was deactivated, i activated my o2 UK-Sim in Germany.But since the first minute i can't make or receive any calls....
I tried to top up online because, obviously, the shops are closed. I tried with 2 different cards but every time the payment didn’t go through, i know that i have money on my cards and they work for everything else. does anyone have an idea why I’m n...
I have a pay as you go number and currently based outside the UK. I havent used it since March of this year and wondering 1) how long my number remains active when not used. 2) what do i need to do from where i am now to make sure I dont lose the num...
Hi, I've been trying to top up with a £5 big bundle but keep seeing "£10 minimum top up"?it's contradictory to the bundle I've selected?rob
I’ve tried to pay deposit for my new phone and it say the payment is declined
Mu daughter's SIM is not working properly. How can I get it reactivated as i feel this is what it needs.
Hi, I received a text from O2 (supposedly), number +447495012007... "O2: We were unable to process your latest payment. In order to avoid fees, please update your information via: [link removed for safety] This is very odd as I am on PAYG and not due...
My internet is too slow. When I try to use watch videos on YouTube then baffling. And Facebook as well.
Hi, I can’t receive incoming calls from my bank, nhs numbers, any that begin with 03. I’m disabled and really struggling now, doctors getting irritated with as says I don’t answer calls and 111 couldn’t call me back when I needed them??? Now this mor...
