Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53638 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27206 Views
  • 19 replies
  • 2 kudos

Resolved! Accessing online account fully

Hi, hope someone can help, I would like to access my online account fully but am unable to as every time I get sent a code to my pay as you go number - problem is the number is in a gate pad for electric gates therefore the code is not accessible. I'...

DonTay by Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos

Resolved! Taking credit of my phone

I keep on getting £1.50 credit taking of my phone don't know why coz I have my bundle don't ring anyone will someone be able to check for me please coz that £3 in 2 days now xxxxxx thanks

Claire25 by Level 1: Joiner
  • 562 Views
  • 3 replies
  • 0 kudos

Resolved! International Sim

International SimTop up £10 to get 3000 O2 texts, plus 100MB data. Top up £15+ to get 3000 O2 texts and 3000 O2 minutes, plus 200MB data. Includes discounted international calls from the UK starting at 1p/min. This is the Sim I have for my phone and ...

Transfer number%20rej

Hi I am a new customer to 02 and did the form to transfer number but got an email back saying it's rejected and I tried a second time but not heard nothing back does this mean it's gone through successful?

Resolved! Transfer number

Hi I am a new customer to 02 network I have just filled in the transfer number do I get a text to say I have filled the form out or do u only get a text when it's finished. also if your a pay as you go customer and it's meant to last for 30 days it w...

Resolved! Can make calls but cannot get data

Hi, I cannot use my o2 data but I can make calls. My phone is showing as I still have 5gb of data and I have 9 days remaining but it is never connecting. If I click on 02 - connect, it tries and then says it is not within range. Any advice would be a...

Pembo by Level 1: Joiner
  • 899 Views
  • 3 replies
  • 0 kudos

Wrong info in O2 app

I’m on Pay-as-you-go Simplicity (no allowances) and wanted to check mobile data charges. I don’t normally use but may occasionally need to.O2 app says “£3/MB up to max £2/day” (yes, £3/MB! Not 3p/MB, not £0.03/MB)O2.co.uk says “100MB of data costs £2...

Ali8 by Level 1: Joiner
  • 663 Views
  • 2 replies
  • 1 kudos

Resolved! New phone query, 2 questions

Hi, my old Nokia 3510 'Squeaky box' slid out the case straight into a cup of coffee, the phone got mighty hot pretty quickly and so did the battery.... say no more! So I went and bought a Doro 6620, I didn't want anything big or fancy. I noted I can ...

Pentode by Level 1: Joiner
  • 702 Views
  • 2 replies
  • 0 kudos

Pay as you go- big bundle

I don't want the big bundle on my pay as you go sim, how do I get it removed. Calling Customer services, call just goes round in a loop and the live chat isn't working?

CSS by Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos