Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! 4G

Im currently on pay as you go for a £10 bundle including unlimited texts and calls with 6G data and data rollover. However, I haven’t been able to use my data even though I have 3.5k mbs left to till the 28th July and this suddenly stopped working an...

Resolved! £5 credit for signup to MyO2 & extra data promo

I registered for myo2 a few days ago and topped up £10 today. How do i claim the £5 credit for MyO2 signup?Also, my bundle deal offers 18GB for 3 months but my allowance is showing the standard 6GB. I read the guide helpfully posted in response to an...

Resolved! How long does it usually take for your number to switch from another network to O2?

I have given my PAC code to O2 and almost a week later my number still hasn’t transferred over. How long does this usually take?

Topped up but can’t get a tarrif

Topped up twice still not able to get a tarrif for my pay as you go

Cannot get PAC code

Cannot obtain my PAC code“ Oops. Something went wrong.There's been a slight problem getting your details. Please contact us for more help.”When trying to get it via my02.Try live chat but still in a continuous loop between safari / App Store even tho...

Resolved! Pay as go credit

I want to change network providers but i have £8 left on my pay as go that I will loose so what’s the best way to use it up without wasting it and last as long as possible? Or can I get it refunded? The only usage I want out of it is data. Can I use ...