Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Unlock settings so can access some websites

Hi there stupid question however does anyone know how I can unlock my settings as some of the websites become blocked . I tried doing this early and said need a credit card to verify my age. I'm 31 and on pay as you go

Resolved! My tariff

I think it is illegal and disgusting that you completely changed my tariff after it was your fault I was not able to get into my o2 account to stop a Bolt-on I had that was not working for me at all now you have taken away my free 300 texts allowance...

Resolved! 4444 not working

Why is the Paygo top up not working I have a. Voucher I need to use

Use ApplePay in the app

H, is it possible to use ApplePay in the app to load the phone? thanks!

Resolved! No topping up

I´ve been trying to top up my phone since yesterday...I´ve tried at leasts 15 times with different cards from different banks...I don´t know what to do. The message is always the same: "We couldn’t process your paymentSorry, it’s not been possible to...

Resolved! Where is my credit being spent

Please can you let me know how I have spent my last credit topup as I haven’t used the phone since topping up last yet I have no credit now

Resolved! 02 pay as you go

i keep getting free messages thats advertising things that keeps taking credit off my phone

Resolved! New phone no sim

I've just got a new contract but its not give me a sim card

Resolved! Texts not able to send

My partner has been having trouble with sending out texts, reviving texts and making phone calls are fine but not out going texts. The phone has been rebooted yet still nothing does anyone know what to do??

Resolved! Rare Use Sim

Hi,I need to keep an emergency phone in my car as my current phone battery drains really quickly because of work calls etc and sadly recently been caught out in a breakdown. Is there an o2 sim which might not require a monthly top up or even a low mo...

O2

Forum Posts