Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Texting to 64100

Texting to 64100 does not seem to be available on O2 anymore. Anyone know why?

Resolved! PAYG sim deals for use in a tablet

I'm trying to find the best deal for a SIM only PAYG deal with O2 on a 30 day contract basis. It will be for using in a tablet in France where I will only have 4G. Any ideas?

Resolved! New Phone Old Sim

Im trying to put my Sim into a new phone that I purchased second hand. The sim says I need an activation key but I have used this sim in multiple other phones. How can I unlock this?

Unknown call/ blocking

Good morining been recived unknown call for 2 weeks now i want to block unknow call so they wont be able too ring my phone

Resolved! PAYG calls and texts not working in Europe

Hi I recently moved abroad to an EU country and switched to PAYG so that I could keep my UK number active. Initially things worked ok but now I can no longer make or receive calls or send texts, although I can receive texts and 4G works too. At first...

Resolved! Why Was My PAYG Sim Deactivated After Only 2½ Months of Inactivity?

The title says most of it. I have a 'Classic Pay As You Go' (3p a minute, 2p a text, 1p a MB of 2G/3G/4G data) sim that's been in use for over a decade. (I primarily rely on it for 2-factor authentication, so I don't need anything beyond this.) I was...

Resolved! Data problems

I topped up £30 and £15 was taken for a bundle and now the bundle isn’t working

Resolved! O2 unlocked and sim free

Hi does anyone know if O2 phones are unlocked? sim free. Thanks

Resolved! My tariff

Hi there i got a £15 tariff but beforehand I changed it to a £20 one but I topped up £20 and it took £15 for tariff but because I changed to the £20 tariff it’s saying I haven’t topped up and I don’t have any calls text or data please get back to me ...

Resolved! Help,

my boyfriend is texting me but I am not reviving them and I recently moved from android to iPhone and all the sudden it’s stop

O2

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