Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Miss sold

Hi I'm not happy I got told that I had been accepted for a mobile phone now when i log on to my o2 it says sim only

No offline data

I cannot access offline data even though I have it

Resolved! I didn't get my free £10

Didn't get the free £10

Not getting PAC code

@O2Lisa I tried so many times but I'm not getting the PAC code. I want to keep the number. Please help. I called on 202 but did not connecting also.

Resolved! I'm on pay as you go £30 top up for 100 gig but my network isn't working in italy

I've tried to read the community posts but nothing seems to help. I've arrived in Italy and received a welcome text from O2 about roaming, and my roaming is turned on for all networks.I went into the O2 shop at the strand in london and the staff said...

Resolved! Costs while abriad

Can anyone help please. I have just been abroad for a week in Turkey. Before I went, I topped up my phone. When I landed in Turkey I made two quick calls, one home and one to family in Turkey. I also sent one text to England. I then turned off WiFi, ...

Resolved! Roll over data

Hi if I have 20gb of data per month but only use 10gb, does the remaining 10gb accumulate so after 6 months I’d have 60gb?

Resolved! Changing contract

I have requested to change contracts with a new provider do I need to contact 02 to make this swop happen ?

Resolved! Balance Transfer From Vodaphne

Mobile number. O2 xxxxxxxxxx Vodaphone number xxxxxxxxxx Hi, Thanks for help. I recently bought Two (2). SIM cards for a new TTfone TT140 I incorrectly bought a £10 balance for the Vodafone sim. Is it possible to change the balance in favour of O2 pl...

Resolved! Amazon voucher

Hi all, I have claimed my O2 rewards in the form of a high street voucher - Amazon - but it hasn't arrived. Who do I contact? I can't find anything.

O2

Forum Posts