Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 54540 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27632 Views
  • 19 replies
  • 2 kudos

Resolved! Can not make calls

Hello. I cant make calls from my phone, i do receive messages and calls. Recently i toped up my sim and i am abroad.

Inga123_ by Level 1: Joiner
  • 823 Views
  • 3 replies
  • 0 kudos

Resolved! Money gone missing from my balance!

I've just topped up £10.00 for my pay & go bundle & before the £10.00 was taken to pay for my bundle £1.95 has gone off my balance without me even using my phone! I've tried phoning customer service only to be greeted by a dumb AI robot & then finall...

Resolved! Classic PAYG

I have had Classic PAYG for many years and only use it for banking (account access code).I pay £10 every 6 months but there are never any call charges as I do not make calls.Is there any way to save money? And can I automatically pay for the top-up w...

Resolved! Text and mms messages read or not

Text messages says requested and sentMms says requested requested Vidio says requested and sentIs there anyway to tell if they have been read????

wonder43 by Level 1: Joiner
  • 685 Views
  • 3 replies
  • 0 kudos

Resolved! Top up

I topped my phone up by £10 today bought the £10 bundle and haven’t received my minutes or texts now my phone is telling me to top again what is the problem ?? I want this problem resolved ASAP as I’ve been unfairly treated

Resolved! Big bundle

I have just text to upgrade my big bundle to £15/month, which has been confirmed. But I want this to start from today although my previous £10 big bundle is not meant to finish until the 18th Oct. How can I start this early? I know I can call them bu...

Resolved! Upgrade

([Removed]) trying to find out when my upgrade will be delivered 

77 by Level 1: Joiner
  • 398 Views
  • 1 replies
  • 0 kudos

Resolved! Pay as you go

How to get proof my number on pay as you go

Gobby by Level 1: Joiner
  • 466 Views
  • 1 replies
  • 0 kudos

Resolved! Is o2 PAYG 5G ready?

I am currently using a 12 pro and I want to get a pay-as-you-go Sim plan but I’m wondering if the Sim will be 5G ready?

Youluvgbz by Level 1: Joiner
  • 1008 Views
  • 1 replies
  • 0 kudos

Resolved! Receiving Text Messages on a Different Device

Hi, I’m currently in Peru and have put my O2 SIM from my iPhone into my iPad (locked to O2) and would like to still receive text messages on my iPad but can’t. I’ve been in touch with O2 webchat twice but they give me numbers that don’t work. One for...