Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Does Pay as You Go Work If You Are Overseas?

I have been on O2 Pay Monthly for years. I spend most of my time in South Africa. When I leave the UK, I put my phone on divert so calls go to voicemail and my data turns off. I can send (at a cost) and receive text messages. I am thinking of swappin...

Resolved! Porting

I want to port my connection to O2

Rolling plan blunder

So I received my O2 rolling plan sim earlier this week and attempted to activate yeaterday (10/11/2022) however couldnt log into Myo2 all day (I think due to Peter Kay tickets) I managed to log in today and when selecting my rolling plan the bundle o...

Resolved! Order never arrived

My order pay as you go sim never arrived. This is disappointing.

Resolved! A promotional sim I ordered from you guys

I ordered a promotional sim from you guys and the deal was 200gb of data instead of 150gb and unlimited texts and calls on a rolling plan but when I have topped up £30 it has only given me 150gb can someone shead some light on this please

Resolved! Pay as You Go Mobile Data Not Working

I have a PAYG sim card which I use in an iPhoneX. I have noticed that if I have no WiFi connection when away from home, I am unable use any browser even though there is a strong 3G or 4G signal available. I have reset my network settings and reset th...

Resolved! How do I use a Post Office Activation Code?

How do I use a Post Office Activation Code?

Resolved! Account Balance

My account balance was £15. Itsnow gone done to £14.85 and its telling me i need to top up by tomorrow. I am on the £10 bundle so why is it telling me to top up and why has my balance gone down?

Resolved! Big bundle

I bought a £15 big bundle, which says I have 20gb data and unlimited texts and calls. However, it says my balance is £0 and can’t call or text. Can’t seem to contact humans at O2

Resolved! Wrong data received

Hello I recently purchased a sim card from asda and It said 60gb for £15 but I only received 20gb

O2

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