Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 54478 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27602 Views
  • 19 replies
  • 2 kudos

Resolved! Account Money

I am on a rolling plan yet have money still on my account from when on pay as you go. I would like this money returning to my Bank or used to pay for the rolling plan

JKMac by Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos

Resolved! Plan

I topped up £15 to get 20gb but have only got 7gb. I have £5 balance in my account and want 20gb instead

Ahmer by Level 1: Joiner
  • 358 Views
  • 1 replies
  • 0 kudos

Resolved! Taken money from my account

Spoke to someone yesterday and I’ve signed up for a sim deal which is coming today. Use have taken money from my account which they told me they wouldn’t as I’m a sim contract now if use could refund me this back to my bank account please

Resolved! MyO2 app access

Hi, new to O2 network. Made an account on thu and i still dont get access to the app. On the site i can log in but when i try to set up a rolling plan its saying something wrong try again later.

Nicolaee by Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos

Resolved! Using O2 Rewards

If I use the money on my O2 Rewards to top up my Pay as You Go mobile account, will I still get my free UK text and internet MB. for this top up? Many thanks

WendyJ by Level 1: Joiner
  • 760 Views
  • 3 replies
  • 0 kudos

Resolved! sim card

I want to buy the Nokia 215 4g phone from O2 (which uses a NANO Sim), so it will not take my current O1 SIM which is a standard SIM.If I purchase a Sim from O2 I have to sign up to a new Sim plan, but I want to keep my current Classic plan.I just wan...

Resolved! Roaming data

I am a Uk citizen on holiday in Spain. As per my contract I am allowed up to 25GB roaming data before I have to start paying for additional data. The app and this website don't show how much of my 25BG allowance I have used. I have received several m...

contract

do i need to renew my contract for phone [Removed]

tommy2502 by Level 1: Joiner
  • 397 Views
  • 2 replies
  • 0 kudos

Resolved! APN settings for a Tp-Link M7450 portable router

Hi. I have The portable router Tp-Link M7450.When I tried to access the modem using the O2 pay as you go card it's not allowing me to access internet. Which configuration should I put on http://192.168.0.1 please?

Screenshot 2021-06-25 at 22.27.57.png