Money doesn’t get credited

[Ponch13]

The money has gone out of my account twice but my rolling plan doesn’t activate , why are you doing this to me 

[Bambino]

@Ponch13 This is not O2. This is a customer community. The Pay & Go customer service number is 4445.

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[Enlli]

Not just you it seems