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Credit

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Jay25
Level 1: Joiner
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on ‎26-01-2023 20:02

on ‎26-01-2023 20:02

Hello I just recharged £10 and it’s automatically turned into tariff, I need help to retrieve back as a calling credit. Thanks

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madasaf1sh
Level 78: King of Kings
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on ‎26-01-2023 20:24

on ‎26-01-2023 20:24

@Jay25 

 

Only if you top up on the o2 Classic PAYG would it turn into Credit, otherwise it will turn into a Bundle. And o2 no longer sell o2 classic sim cards.

 

If you need any further help then contact 4445 from your o2 phone or 0344 809 0222 from another phone or if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), they should be able to help...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12133 Posts
  • 69 Topics
  • 3236 Solutions
Registered:

on ‎26-01-2023 20:24

on ‎26-01-2023 20:24

@Jay25 

 

Only if you top up on the o2 Classic PAYG would it turn into Credit, otherwise it will turn into a Bundle. And o2 no longer sell o2 classic sim cards.

 

If you need any further help then contact 4445 from your o2 phone or 0344 809 0222 from another phone or if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), they should be able to help...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
  • 152110 Posts
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Registered:

on ‎26-01-2023 20:57

on ‎26-01-2023 20:57

@Jay25 

giffgaff, Tesco mobile and 1pMobile are the only choices for the old style PAYG tariffs now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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