Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! New phone

I’m thinking of buying a new phone (S23 plus) direct from Samsung as can get it discounted, my query is can I put my sim straight from my Samsung S9 into it. I’m on a sim only 24 plan.

Resolved! o2 extra wont let me activate

Hello, I have amazon prime as an o2 extra and everytime i go to activate it tells me there is an error and to try again. I only have 8 days left to activate. Can someone please help. Thanks

Promo Codes

I got my Samsung S23 with the promotion for the Galaxy Buds 2 for £1 but I haven't received the email with the code to activate the discount. I was on the phone with o2 and the guy I spoke to said that he filled out the form for me to get it and it s...

MediHalo by Level 1: Joiner
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Resolved! £1 Ear bud offer

Has anybody received the code to claim ear buds for a £1 ?It's been over 30 days since I placed my order and still haven't received the code, I've contacted O2 and I've been told twice I will receive the code within 48 hours...still waiting!!

A_u_g by Level 1: Joiner
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Resolved! O2 has tanked my credit score by not applying a credit to my account and calling it a missed payment

I cannot find anyone on customer services to help. I cancelled a sim only deal with a given time period. I then received an email a month later about a bill for the full amount on the contract. I rang O2 immediately and they agreed it was not correct...

andyw_87 by Level 1: Joiner
  • 599 Views
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Resolved! Collecting order

Hi everyone decided to upgrade my phone today and treat myself to an apple watch to collect at my local o2 store which both was instock for collection today. Now this isn't my first time collecting stuff from the o2 store so I'm aware of how it goes....

Lukeb23 by Level 1: Joiner
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Resolved! New xbox - pay early

So I've bought a new xbox paying £10 a month for the next 24 months, I plan on paying it off in just a few months. Is there somewhere in the app I can make early/higher payments, I get paid weekly so would be paying each Friday, is the only way to do...

Xbox online payments

 every time I’ve tried to make a online payment towards my Xbox, this has come up. It’s only started in the last two weeks. Anyone else having this problem. I’ve just spoken to o2 who said it’s to do with my spend cap, which is rubbish as I’ve had no...

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