Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Spending cap

Resolved! Promo for graphite ear buds

The code you sent me via text for my new ear buds 2pro graphite is not working ,used caps and then small ,clever move as I only have 14 days to claim them for a £1.

Resolved! Disney add on

I want to cancel my Disney add on, emails says fo to my O2, but nowhere to cancel, please advise. Thanks

I tunes

I see I pay for I tunes and want to cancel all I tunes

Turkey holiday

Hi, I’m going to Turkey next Friday for 2 weeks. Does my plan include calls and data in Turkey? Thanks

Resolved! disney plus

Hello I bought a new phone a few months ago and it came with free disney plus but I don't know how to set it up

Resolved! Samsung Buds Offer

The offer with the Flip 5 is it only the Graphite you can get for £1 or is it the purple ones too ?

Resolved! Extra Payment Charge

Hi, can I ask why I'm paying 7.99 for Disney+. I was told that this was a free service from when I entered in to a recent fixed tarrif.

Extras on my monthly bill 25th June.

I have tried contacting you before. My Issue with you.... When I went into your O2 shop in Croydon the staff there agreed with me that we did not need/use all the monthly data allowance. They agreed to reduce the allowance to 4GB for each phone (2 of...

Disney+ offer

I am trying to add the disney+ offer but it keeps replying failed. It says today is the last day.

O2

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