Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! iPhone MagSafe case return

Can you return iPhone cases when the package has been opened? I bought the clear MagSafe iPhone 15 case and let me just say it’s slippery as hell I don’t trust myself with it.

Resolved! Does Staff F&F discount apply to already discounted airtime?

There’s a deal on at the moment where adding a certain tablet to a new refresh plan will reduce the airtime of an added phone by 20% (thereby often making the entire plan cheaper than getting the phone on its own!). My question is, if my friend gets ...

no service in Japan?

why is my mobile not able to work in japan?

Phone

I ordered the iphone 15 pro max but then got an email thats its not in stock when will it be in stock been waiting couple of days now for a response

Cancel contract mobile phone contract

Hi. I have now cancelled my mobile phone contract twice via telephone. The staff refused to send a confirmation and the contract keeps running. Do you have an idea how to get out of here???Kind regards,Per

Unwarranted travel charges

I have been trying to get some assistance for 4+ days through agents, twitter, facebook, even tiktok, no help or acknowledgement anywhere so wondering if anyone could advise me here. I was billed an additional £12 during my time in the Dominican Repu...

02 recycle

received a message-Just letting you know your O2 Recycle payment of £40.65, Promo payment of £6,579.00 and Voucher payment of -£1.00 have now been applied to account 3354869. Thanks for using O2 Recycle.what does Promo payment of £6,579.00 mean?

Resolved! Cancel Disney plus

Cancel Disney plus

Resolved! How do you claim 'galaxy buds2 Pro

Hi,I purchased a S23 last week, got a pop up to say claim for a pair of Galaxy Buds2 Pro for £1. I would get a code and then follow a procedure. I was wondering has anyone ever done this as I have not received a code yet?

Resolved! travelling to singapore

Will my phone work in Singapaore

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