Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Can't view my bill online

Hi everyone, I am logged into my O2 account with the correct username and password but its not showing my bills. This happened a few weeks ago when I tried logging in. It has my mobile number and personal info displayed but no tabs for try bills. Any...

Resolved! Outlook 2010 won't accept username and password

Hello I'm trying to put my o2 email account on Outlook 2010 on my new laptop. It seemed to have worked the other day as it downloaded new mesages. However, when I try and access it now, when I try to send and receive, it just brings up an error sayin...

Resolved! friends and family discount

Hi , i was just wondering about when your on friends and family discount does the discounted price show up on your account or does the orignal full price show up and then the discount comes off when you get billed? i thought my friend had put me on h...

Resolved! Delivery dilemma

Howdy all! Just a quick query regarding delivery of a new handset that I thought someone with a bit more experience might be able to point me in the right direction with (Every other phone I've bought I have collected from a store, first time with on...

Resolved! Ordered but no email, or confirmation.

I ordered a device 2-3 days ago however I have still not received any email or messages regarding my order. What does this mean? Has my order gone through, or will I have to ring in o2, if so what number?

Resolved! Network reception booster

Having been an O2 customer for over 10 years I'd like to stay as one, but I have terrible network coverage in my new home. Other than hanging out the window all day, is there a sensibly priced booster option I couldbuy?

Resolved! SMS messaging to 03 numbers and 076 pagers

I write to ask that you extend your current SMS delivery service to deliver not only to UK mobiles and landlines, but also to UK pagers and 03 numbers as used by many businesses and organisations.Currently, 03 numbers are the only UK numbers which bo...

Resolved! Contact phone number for PAC code?

Hi all, does anyone know a direct number to ask for my PAC code? I've phoned 202 and gone through the sequence only to be left on hold for a long time. Anyone know of a way I can contact someone directly? thanks.

Resolved! Media messages

I've just viewed my monthly bill and I've been billed for "media messages". This is the first time this has appeared on my bill. I don't recognise the telephone numbers and there is no date. Thanks for your help.

Resolved! Send a group SMS

Hi - is there an O2 service that allows me to send SMS messages to groups of people from a PC?.

O2

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